If it's time to update your look there is no need to purchase a complete new system. Our replacement graphics are guaranteed to perfectly fit your existing Neo Pop up Stand. Printed on our 420micron Opel jet with a matt or gloss laminated giving vibrant eye catching graphics to really make your artwork stand out in a crowd. Once you have your new graphics simply connect them to your existing frame using the Neo frame.
If your system is not one of our Neo Pop ups don't panic if you get in touch as we have the connections to source a huge range of headers and kickers that will both get you out of a pickle and save you money. Simply give us a call on 0800 345 75 16 and speak to one of our experts.
We love what we do and with over 15 years experience we have understood the needs of our clients.
As manufacturers you have the reassurance and confidence that your order is in safe hands for your event not like many other online sites.
We offer a price beat guarantee so if you find an equivalent pop ups elsewhere printed of the same material just inform us and we will beat that price and credit your order double the difference.
Here at the Big Print Shop we offer multiple options for your ordering needs to ensure that your comfortable and well informed throughout the process. The options we offer are;online ordering, ordering over the phone and ordering over email. We have broken each of these down below.
1. Select the products you require (Remember we are always available to help if anything is unclear please call us on 01562 865444 or 0800 3457516)
2. Simply select the options you need for each product and add the quantity needed to your shopping cart by clicking the green "Add to Cart" button.
3. Repeat stages 1 and 2 for all the products that you require.
4. Go to the shopping cart. You can do this directly after adding a product by clicking the "View Cart" link or clicking the shopping trolley icon on the right of the website header.
5. Once on the shopping cart screen please check that everything required is present and correct and once happy with everything click green "Checkout" button.
6. If you have used us before please feel free to sign in or if not please fill out your name and address in the appropriate boxes.
7. Select your Shipping method. If preferred we also offer the option to collect your order.
8. Select your payment method. At the Big Print Shop we offer options for both making payment using a traditional secure online payment system where you will be asked to enter your card details or you can pay using PayPal.
9. Once payment has been made you will be presented with a receipt and a link to upload your artwork. If you wish to have us check your artwork before making payment please upload it by clicking here.
10. Once we have your artwork we will check it as described in "The Proofing Process" section and generate a proof for you to check.
Simply give us a call on 01562 865444 or 0800 3457516 and speak to one of our sales staff. We will be able to talk you though products and answer any questions you may have. Once you are happy with your product we will take details and raise your own unique customer ID and job number. When this is done we will email you a quote and a link to upload your artwork.
Once we have your artwork proof we will need to take payment over the phone. This can be done simply by calling us on 01562 277202 and quoting your job number.
Simply email us your order with the required invoice and delivery address and we will raise your order andEmail you back with a full quote. If you wish to proceed, send us your artwork and we will check it and email you back an artwork proof. Once the artwork proof is confirmed we will need to take payment over the phone. This can be done simply by calling us on 01562 277202 and quoting your job number
Our design studio will check your artwork to ensure the size is correct for the required product. We will then email you a low resolution PDF proof form for your final approval. An email confirmation of the proof is required before proceeding to print. Please note we are not responsible for any spelling, grammar or typographical errors.
Here at the Big Print Shop we take the lead times very seriously. Our normal turnaround on the Neo pop up stand stand is 3-4 working days for production and an overnight service for delivery. In the majority of cases this means you will receive your products within 5 working days.
As with most of our products we offer Express Services for our Neo Pop up stands. This means in the event that you require the products in less than the 5 working days, it will still be possible for a small extra cost. We offer 2 express options (See "Production Time (Before 11AM)")
2 working day service will mean that the products will be produced the following working day for dispatch the day after. For example if your order was confirmed and paid for before 11am on Monday you would normally expect delivery for Wednesday (Based on delivery to UK mainland).
Same working day service will mean that the products are produced and dispatched that day so in most cases you would expect delivery for the following working day (Based on delivery to UK mainland).
Please note that orders will need to be placed, paid and signed off to count as that working day. This includes sign-off for any artwork we are producing.
For UK Mainland all our products are dispatched for a next working day delivery unless otherwise stated on your order. Often for delivery addresses outside of the UK mainland delivery times may be longer. If this is the case we will let you know before processing your order. Deliveries based outside UK mainland will be charged accordingly. You will be required to sign when taking delivery of your products.
Standard Delivery for the Neo Pop is £26.86 + VAT for a single unit. An exact delivery cost can be calculated in the shopping cart before clicking checkout.
We use UPS, Interlink Express and TNT to supply our delivery service. If they fail to deliver as specified, or if products are damaged or missing on arrival, please contact the courier directly. Details relating to your consignment are available on request. If you wish your products to be insured with the courier, please let your designer know. We do not hold responsibility for late delivery of products or products lost or damaged in transit.
Simply click here or click the button at the top of the website saying "Upload your artwork"
For files smaller then 10MB you can send them directly to us at firstname.lastname@example.org or by emailing your contact at the Big Print Shop directly.
For very large files often it iseasier to post the files to us at The Big Print Shop, 15-17 Coventry Street, Kidderminster, Worcestershire, DY10 2BG. We accept CD, DVD, Blu-Ray or USB media types. Please indicate your job number clearly on the envelope.
Neo pop ups is made up of panels. Depending on configuration you will have between 3 and 12 panels. For the curved systems each of the front facing panel is 673mm by 2225mm and the rear panels are 807x2225mm. There are two types of panels.
D-Ends are positioned on the left and right of the system and wrap from front to back. Only in inside 300mm of the D-End panel is visible directly from the front.
Total graphic area for single sided pop up Neo curved system including D-ends are shown below:
If your replacing a full wrap each of the revise side panels are 807x2225mm. When supplying artwork for a double sided pop up, please supply artwork for the front with the D-ends at the graphic sizes shown above and a separate artwork for the rear of the panels at the sizes shown below.
For the straight systems there are two different panel sizes. The front and rear facing panels are 733x2225mm and the D-End panels are 673x2225mm. D-Ends are positioned on the left and right of the system and wrap from front to back. Only in inside 300mm of the D-End panel is visible directly from the front.
Total graphic area for single sided Neo straight pop up system including D-ends are shown below:
When supplying artwork for a double sided straight pop up, please supply artwork for the front with the D-ends at the graphic sizes shown above and a separate artwork for the rear of the panels at the sizes shown below.
Counter Graphic wrap. The total area of this wrap is 1800x810mm with a front facing area of 500mm
Please note that if you system is not a Neo pop up but is another similar system these dimensions may be different. Please call us on 01562 865444 for more details.
Here at the Big Print Shop we understand that designing for pop up systems can seem a little complicated at first so we have a team of graphic designers on standby to answer any questions you may have. Please give us as call on 01562 865444 and select option 3.
If possible please keep all elements of your artwork 150dpi or higher. If this is not possible you can reduce this to 75dpi but graphics will appear soft from close up. In the case that artwork is supplied in a resolution lower then the printed graphics will look very soft or even pixelated. We will notify you if this is the case.
Please supply all artwork in CMYK. We will convert the colour profiles to CMYK if needed. However this may result in a colour shift in the final print.
At the Big Print Shop we accept for following formats
Please supply all files flat with no layers.
Here at the Big Print Shop we have our own in-house design studio with more than 45 years experience. If you are not able to create your own artwork our designers would love the opportunity to design your next pop up. All this for only £70 + VAT and if your not completely satisfied with what we produced and choose not to use the artwork there is no charge.
We aim to turnaround any artwork as quickly as possible. However, please be aware that it may take up to 24 hours to generate an initial proof or create a reproof based on supplied corrections. Also note that your allocated designer may change due to workload. If artwork is required at short notice please make the designer aware of this and we will do our best to accommodate.